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PRIVACY POLICY

Effective Date: March 2026

Welcome to Mimi's Soul Cafe. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (mimissoulcafe.com) or place an order with us.

By using our website, you agree to the terms of this Privacy Policy. Please read it carefully.

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1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

  • Name and contact information (email address, phone number)

  • Delivery address for orders

  • Payment information (processed securely through third-party payment providers; we do not store card details)

  • Messages or inquiries submitted through our contact form

  • Order history and preferences

 

b) Information Collected Automatically

  • Browser type and device information

  • IP address and approximate location

  • Pages visited and time spent on the site

  • Referring website or search terms used to find us

  • Cookies and similar tracking technologies (see Section 5)

 

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your food orders

  • Communicate with you about your order status or inquiries

  • Improve our website, menu, and customer experience

  • Send promotional emails or updates (only if you have opted in)

  • Comply with legal obligations

  • Prevent fraud and ensure the security of our website

 

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: We work with trusted third-party services such as Wix (website platform) and payment processors to operate our business. These providers are contractually obligated to protect your information.

  • Legal Requirements: We may disclose your information if required by law, court order, or government authority.

  • Business Transfers: In the event of a sale or merger of Mimi's Soul Cafe, your information may be transferred as part of that transaction.

 

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order information may be retained for up to 3 years for tax and record-keeping purposes. You may request deletion of your data at any time by contacting us.

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5. Cookies & Tracking Technologies

Our website is hosted on Wix, which uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support certain features. Cookies are small text files stored on your device.

Types of cookies that may be used include:

  • Essential cookies: Required for the website to function properly.

  • Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics).

  • Marketing cookies: Used to deliver relevant promotions (only if applicable).

 

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. For more on Wix's cookie practices, visit wix.com/about/privacy.

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6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Opt out of marketing communications at any time

  • Lodge a complaint with a data protection authority

 

To exercise any of these rights, please contact us at mimissoulcafe@gmail.com or call 313-856-6748.

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7. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

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8. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our website is secured through Wix's platform security measures, and payment processing is handled by PCI-compliant third-party providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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9. Third-Party Links

Our website may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

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10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

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